Customer Service Excellence (CSE) Needed Synergy for Organization

Level Skills Training
Category Professional Training
Duration

8 Hrs

Modules

1.    The role of service excellence

2.    What do you have to offer?

3.    Learning Customer Psychology 

4.    Providing Service Excellence

5.    Connecting with Customers

6.    Dealing with difficult situations

7.    Boosting business

8.    Improving Your Customer Service Experience 

9.    Case studies: Across the world

General Criteria

N/A

Alternative Criteria

N/A

Fee Structure

MVR 1000/-