National Certificate III in Airport Representative Services

Program Category


Certificate Level

National Certificate III

National Certificate III in Airport Representative Services


  • Observe personal and work place hygiene practices
  • Practice health, safety and security practices
  • Communicate appropriately with clients and colleagues
  • Perform computer operations
  • Policies and procedures
  • Offer arrival and departure assistance
  • Create a customer-centric culture
  • Give and receive workplace feedback
  • Work effectively with culturally diverse colleagues
  •  Conduct basic workplace communication in a language other
  • than English

Entry Criteria

Completion of Grade 6

15 Weeks

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Months required to complete this course

Sep 2022

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