National Certificate III in Airport Representative Services
National Certificate III in Airport Representative Services
Modules
- Observe personal and work place hygiene practices
- Practice health, safety and security practices
- Communicate appropriately with clients and colleagues
- Perform computer operations
- Policies and procedures
- Offer arrival and departure assistance
- Create a customer-centric culture
- Give and receive workplace feedback
- Work effectively with culturally diverse colleagues
- Conduct basic workplace communication in a language other
- than English
Entry Criteria
Completion of Grade 6
Duration
15 Weeks
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Months required to complete this course
Sep 2022
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